Virgilijus Sakalauskas, Dalia Kriksciuniene. Structure and Levers for Computational Evaluation of Customer Capital. In Witold Abramowicz, Robert Tolksdorf, Krzysztof Wecel, editors, Business Information Systems Workshops - BIS 2010 International Workshops, Berlin, Germany, May 3-5, 2010. Revised Papers. Volume 57 of Lecture Notes in Business Information Processing, pages 90-101, Springer, 2010. [doi]
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