Decision Tree-Based Model for Automatic Assignment of IT Service Desk Outsourcing in Banking Business

Padej Phomasakha Na Sakolnakorn, Phayung Meesad. Decision Tree-Based Model for Automatic Assignment of IT Service Desk Outsourcing in Banking Business. In Ninth ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing, SNPD 2008, In conjunction with Second International Workshop on Advanced Internet Technology and Applications, August 6-8,. pages 387-392, IEEE Computer Society, 2008. [doi]

Authors

Padej Phomasakha Na Sakolnakorn

This author has not been identified. Look up 'Padej Phomasakha Na Sakolnakorn' in Google

Phayung Meesad

This author has not been identified. Look up 'Phayung Meesad' in Google