Kenneth R. Sample, Alan C. Lin, Brett J. Borghetti, Gilbert L. Peterson. Predicting Trouble Ticket Resolution. In Keith Brawner, Vasile Rus, editors, Proceedings of the Thirty-First International Florida Artificial Intelligence Research Society Conference, FLAIRS 2018, Melbourne, Florida, USA. May 21-23 2018. pages 201-204, AAAI Press, 2018. [doi]
@inproceedings{SampleLBP18,
title = {Predicting Trouble Ticket Resolution},
author = {Kenneth R. Sample and Alan C. Lin and Brett J. Borghetti and Gilbert L. Peterson},
year = {2018},
url = {https://aaai.org/ocs/index.php/FLAIRS/FLAIRS18/paper/view/17678},
researchr = {https://researchr.org/publication/SampleLBP18},
cites = {0},
citedby = {0},
pages = {201-204},
booktitle = {Proceedings of the Thirty-First International Florida Artificial Intelligence Research Society Conference, FLAIRS 2018, Melbourne, Florida, USA. May 21-23 2018},
editor = {Keith Brawner and Vasile Rus},
publisher = {AAAI Press},
}