Measurement and Maturity of Business Processes

Laura Sánchez-González, Andrea Delgado, Francisco Ruiz 0001, Félix García 0001, Mario Piattini. Measurement and Maturity of Business Processes. In Jorge S. Cardoso, Wil M. P. van der Aalst, editors, Handbook of Research on Business Process Modeling. pages 532-556, IGI Global, 2009. [doi]

@incollection{Sanchez-GonzalezD00P09,
  title = {Measurement and Maturity of Business Processes},
  author = {Laura Sánchez-González and Andrea Delgado and Francisco Ruiz 0001 and Félix García 0001 and Mario Piattini},
  year = {2009},
  doi = {10.4018/978-1-60566-288-6.ch024},
  url = {https://doi.org/10.4018/978-1-60566-288-6.ch024},
  researchr = {https://researchr.org/publication/Sanchez-GonzalezD00P09},
  cites = {0},
  citedby = {0},
  pages = {532-556},
  booktitle = {Handbook of Research on Business Process Modeling},
  editor = {Jorge S. Cardoso and Wil M. P. van der Aalst},
  publisher = {IGI Global},
  isbn = {978-1-60566-288-6},
}