Laura Sánchez-González, Andrea Delgado, Francisco Ruiz 0001, Félix García 0001, Mario Piattini. Measurement and Maturity of Business Processes. In Jorge S. Cardoso, Wil M. P. van der Aalst, editors, Handbook of Research on Business Process Modeling. pages 532-556, IGI Global, 2009. [doi]
Abstract is missing.