Mary-Luz Sánchez-Gordón, Ricardo Colomo Palacios, Eduardo Herranz. Gamification and Human Factors in Quality Management Systems: Mapping from Octalysis Framework to ISO 10018. In Christian Kreiner, Rory V. O'Connor, Alexander Poth, Richard Messnarz, editors, Systems, Software and Services Process Improvement - 23rd European Conference, EuroSPI 2016, Graz, Austria, September 14-16, 2016, Proceedings. Volume 633 of Communications in Computer and Information Science, pages 234-241, Springer, 2016. [doi]
@inproceedings{Sanchez-GordonP16,
title = {Gamification and Human Factors in Quality Management Systems: Mapping from Octalysis Framework to ISO 10018},
author = {Mary-Luz Sánchez-Gordón and Ricardo Colomo Palacios and Eduardo Herranz},
year = {2016},
doi = {10.1007/978-3-319-44817-6_19},
url = {http://dx.doi.org/10.1007/978-3-319-44817-6_19},
researchr = {https://researchr.org/publication/Sanchez-GordonP16},
cites = {0},
citedby = {0},
pages = {234-241},
booktitle = {Systems, Software and Services Process Improvement - 23rd European Conference, EuroSPI 2016, Graz, Austria, September 14-16, 2016, Proceedings},
editor = {Christian Kreiner and Rory V. O'Connor and Alexander Poth and Richard Messnarz},
volume = {633},
series = {Communications in Computer and Information Science},
publisher = {Springer},
isbn = {978-3-319-44816-9},
}