Success of IT Outsourcing contracts: Effects of the Complexity of the Activity, Relational Governance and Structure of Incentives

Otavio Sanchez, Marcelo Cruz, Paulo Goes. Success of IT Outsourcing contracts: Effects of the Complexity of the Activity, Relational Governance and Structure of Incentives. In Michael D. Myers, Detmar W. Straub, editors, Proceedings of the International Conference on Information Systems - Building a Better World through Information Systems, ICIS 2014, Auckland, New Zealand, December 14-17, 2014. Association for Information Systems, 2014. [doi]

Abstract

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