Tommy Sandbank, Michal Shmueli-Scheuer, Jonathan Herzig, David Konopnicki, John Richards, David Piorkowski. Detecting Egregious Conversations between Customers and Virtual Agents. In Marilyn A. Walker, Heng Ji, Amanda Stent, editors, Proceedings of the 2018 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, NAACL-HLT 2018, New Orleans, Louisiana, USA, June 1-6, 2018, Volume 1 (Long Papers). pages 1802-1811, Association for Computational Linguistics, 2018. [doi]
Abstract is missing.