Robert J. Sandusky, Les Gasser. Negotiation and the coordination of information and activity in distributed software problem management. In Mark Pendergast, Kjeld Schmidt, Gloria Mark, Mark Ackerman, editors, Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work, GROUP 2005, Sanibel Island, Florida, USA, November 6-9, 2005. pages 187-196, ACM, 2005. [doi]
Abstract is missing.