Williams Sanjaya, Calvin, Rafif Muhammad, Meiliana, Muhamad Fajar. Systematic Literature Review on Implementation of Chatbots for Commerce Use. In Alexander Agung Santoso Gunawan, editor, Empowering Smart Technology in Digital Era for Industry and Socity: The 8th International Conference on Computer Science and Computational Intelligence, ICCSCI 2023, 02-03 August 2023, Malang, Indonesia. Volume 227 of Procedia Computer Science, pages 432-438, Elsevier, 2023. [doi]
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