Felix P. Santhiapillai, R. M. Chandima Ratnayake. Lean Six Sigma in Knowledge Work: A Case Study from Policing and Prosecution Services. In Alexandre Dolgui, Alain Bernard, David Lemoine, Gregor von Cieminski, David Romero, editors, Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Nantes, France, September 5-9, 2021, Proceedings, Part I. Volume 630 of IFIP Advances in Information and Communication Technology, pages 665-673, Springer, 2021. [doi]
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