Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Jorge L. Sanz. Enabling Front-Office Transformation and Customer Experience through Business Process Engineering. Enterprise Modelling and Information Systems Architectures, 9(1):50-69, 2014. [doi]
Abstract is missing.