S. L. Sarnot, U. K. Nandwani, R. P. Sondhi. Website quality: a prerequisite to addressing citizen expectations in e-governance. In Tomasz Janowski, Theresa A. Pardo, editors, Proceedings of the 2nd International Conference on Theory and Practice of Electronic Governance, ICEGOV 2008, Cairo, Egypt, December 1-4, 2008. Volume 351 of ACM International Conference Proceeding Series, pages 469-470, ACM, 2008. [doi]
Abstract is missing.