Yasuhiro Sasaki, Masaaki Kunigami, Atsushi Yoshikawa, Takao Terano. Identifying the Images of Desirable Middle Managers: Persona Design Method for Evaluating Business Competencies. In Lorna Uden, Darcy Fuenzaliza Oshee, I-Hsien Ting, Dario Liberona, editors, Knowledge Management in Organizations - 9th International Conference, KMO 2014, Santiago, Chile, September 2-5, 2014, Proceedings. Volume 185 of Lecture Notes in Business Information Processing, pages 288-299, Springer, 2014. [doi]
Abstract is missing.