William C. Sasso, Sung K. Kim. Mapping office work to office technology. In Carl Hewitt, Stanley B. Zdonik, editors, Proceedings of the Third ACM-SIGOIS Conference on Office Information Systems, COCS 1986, Providence, Rhode Island, USA, October 6-8, 1986. pages 43-51, ACM, 1986. [doi]
Abstract is missing.