Jacques Philippe Sauvé, Filipe Marques, Antão Moura, Marcus Costa Sampaio, João Jornada, Eduardo Radziuk. SLA Design from a Business Perspective. In Jürgen Schönwälder, Joan Serrat, editors, Ambient Networks, 16th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2005, Barcelona, Spain, October 24-26, 2005, Proceedings. Volume 3775 of Lecture Notes in Computer Science, pages 72-83, Springer, 2005. [doi]
Abstract is missing.