Nina Savela, Rita Latikka, Reetta Oksa, Atte Oksanen. Service Sector Professionals' Perspective on Robots Doing Their Job in the Future. In Masaaki Kurosu, editor, Human-Computer Interaction. Interaction Techniques and Novel Applications - Thematic Area, HCI 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24-29, 2021, Proceedings, Part II. Volume 12763 of Lecture Notes in Computer Science, pages 300-317, Springer, 2021. [doi]
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