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A Situated and Embodied Approach to Service Design

Anshuman B. Saxena, Alain Wegmann. A Situated and Embodied Approach to Service Design. In 47th Hawaii International Conference on System Sciences, HICSS 2014, Waikoloa, HI, USA, January 6-9, 2014. pages 1241-1250, IEEE, 2014. [doi]

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