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Empowerment in business process reengineering: an ethnographic study of implementation discourses

Kylie Sayer, Linda Harvey. Empowerment in business process reengineering: an ethnographic study of implementation discourses. In Janice I. DeGross, Kuldeep Kumar, editors, Proceedings of the Eighteenth International Conference on Information Systems, December 15-17, 1997, Atlanta, Georgia, USA. pages 427-440, Association for Information Systems, 1997. [doi]

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Kylie Sayer

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Linda Harvey

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