Assessing effectiveness of personality style in documentation

Kenneth Sayles, David G. Novick. Assessing effectiveness of personality style in documentation. In Scott R. Tilley, Shihong Huang, editors, Proceedings of the 22nd Annual International Conference on Design of Communication: The Engineering of Quality Documentation, SIGDOC 2004, Memphis, Tennessee, USA, October 10-13, 2004. pages 75-82, ACM, 2004. [doi]

@inproceedings{SaylesN04,
  title = {Assessing effectiveness of personality style in documentation},
  author = {Kenneth Sayles and David G. Novick},
  year = {2004},
  doi = {10.1145/1026533.1026554},
  url = {http://doi.acm.org/10.1145/1026533.1026554},
  researchr = {https://researchr.org/publication/SaylesN04},
  cites = {0},
  citedby = {0},
  pages = {75-82},
  booktitle = {Proceedings of the 22nd Annual International Conference on Design of Communication: The Engineering of Quality Documentation, SIGDOC 2004, Memphis, Tennessee, USA, October 10-13, 2004},
  editor = {Scott R. Tilley and Shihong Huang},
  publisher = {ACM},
  isbn = {1-58113-809-1},
}