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Working efficiently with the service industries

A. J. Scavarda, L. J. Lustosa, L. F. Scavarda, J. Paulo Teixeira. Working efficiently with the service industries. In Luis M. Camarinha-Matos, Hamideh Afsarmanesh, Ricardo J. Rabelo, editors, E-Business and Virtual Enterprises: Managing Business-to-Business Cooperation, IFIP TC5/WG5.3 Second IFIP Working Conference on Infrastructures for Virtual Organizations: Managing Cooperation in Virtual Organizations and Electronic Busimess towards Smart . Volume 184 of IFIP Conference Proceedings, pages 71-78, Kluwer, 2000.

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