Designing Services as Adaptable Reference Models

Michael Schermann, Michael Prilla, Tilo Böhmann, Helmut Krcmar, Thomas Herrmann. Designing Services as Adaptable Reference Models. In Tilo Böhmann, Wolfgang Burr, Thomas Herrmann, Helmut Krcmar, editors, Implementing International Services. Gabler Research, pages 275-292, Gabler, 2012. [doi]

@incollection{SchermannPBKH12,
  title = {Designing Services as Adaptable Reference Models},
  author = {Michael Schermann and Michael Prilla and Tilo Böhmann and Helmut Krcmar and Thomas Herrmann},
  year = {2012},
  doi = {10.1007/978-3-8349-6445-8_16},
  url = {https://doi.org/10.1007/978-3-8349-6445-8_16},
  researchr = {https://researchr.org/publication/SchermannPBKH12},
  cites = {0},
  citedby = {0},
  pages = {275-292},
  booktitle = {Implementing International Services},
  editor = {Tilo Böhmann and Wolfgang Burr and Thomas Herrmann and Helmut Krcmar},
  series = {Gabler Research},
  publisher = {Gabler},
  isbn = {978-3-8349-1577-1},
}