Hannes Schimmele, Stephan Schlögl, Aleksander Groth. Mobile Instant Messaging for Customer Service Interaction - Preparation of a Model-based Approach Exploring Behavioral Intention. In Andreas Holzinger, Hugo Plácido da Silva, Markus Helfert, editors, Proceedings of the International Conference on Computer-Human Interaction Research and Applications, CHIRA 2017, Funchal, Madeira, Portugal, October 31 - November 2, 2017. pages 39-49, ScitePress, 2017. [doi]
@inproceedings{SchimmeleSG17, title = {Mobile Instant Messaging for Customer Service Interaction - Preparation of a Model-based Approach Exploring Behavioral Intention}, author = {Hannes Schimmele and Stephan Schlögl and Aleksander Groth}, year = {2017}, doi = {10.5220/0006490100390049}, url = {https://doi.org/10.5220/0006490100390049}, researchr = {https://researchr.org/publication/SchimmeleSG17}, cites = {0}, citedby = {0}, pages = {39-49}, booktitle = {Proceedings of the International Conference on Computer-Human Interaction Research and Applications, CHIRA 2017, Funchal, Madeira, Portugal, October 31 - November 2, 2017}, editor = {Andreas Holzinger and Hugo Plácido da Silva and Markus Helfert}, publisher = {ScitePress}, isbn = {978-989-758-267-7}, }