Stefan Schmager, Samrat Gupta, Ilias O. Pappas, Polyxeni Vassilakopoulou. Designing for AI Transparency in Public Services: A User-Centred Study of Citizens' Preferences. In Fiona Fui-Hoon Nah, Keng Leng Siau, editors, HCI in Business, Government and Organizations - 11th International Conference, HCIBGO 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29 - July 4, 2024, Proceedings, Part I. Volume 14720 of Lecture Notes in Computer Science, pages 237-253, Springer, 2024. [doi]
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