Michael Schmidt, Michael Brenner 0002, Thomas Schaaf. IT Service Management Frameworks Compared - Simplifying Service Portfolio Management. In Joe Betser, Carol J. Fung, Alex Clemm, Jérôme François, Shingo Ata, editors, IFIP/IEEE International Symposium on Integrated Network Management, IM 2019, Washington, DC, USA, April 09-11, 2019. pages 421-427, IFIP, 2019. [doi]
Abstract is missing.