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Digital Nudging to Reduce Product Returns in E-Commerce: Investigating Consumers' Intentions and Environmental Implications

Julian Schmitz, Jan-Lukas Selter, Anne Fota, Hanna Schramm-Klein. Digital Nudging to Reduce Product Returns in E-Commerce: Investigating Consumers' Intentions and Environmental Implications. In Tung X. Bui, editor, 58th Hawaii International Conference on System Sciences, HICSS 2025, Hilton Waikoloa Village, Hawaii, USA, January 7-10, 2025. pages 1-10, ScholarSpace, 2025. [doi]

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