Josef-Michael Schwaiger, Markus Lang, Florian Johannsen, Susanne Leist. "What does the Customer Want to Tell US?" an Automated Classification Approach for Social Media Posts at Small and Medium-Sized Enterprises. In Isabel Ramos, Virpi Tuunainen, Helmut Krcmar, editors, 25th European Conference on Information Systems, ECIS 2017, Guimarães, Portugal, June 5-10, 2017. pages 130, 2017. [doi]
@inproceedings{SchwaigerLJL17,
title = {"What does the Customer Want to Tell US?" an Automated Classification Approach for Social Media Posts at Small and Medium-Sized Enterprises},
author = {Josef-Michael Schwaiger and Markus Lang and Florian Johannsen and Susanne Leist},
year = {2017},
url = {https://aisel.aisnet.org/ecis2017_rp/130},
researchr = {https://researchr.org/publication/SchwaigerLJL17},
cites = {0},
citedby = {0},
pages = {130},
booktitle = {25th European Conference on Information Systems, ECIS 2017, Guimarães, Portugal, June 5-10, 2017},
editor = {Isabel Ramos and Virpi Tuunainen and Helmut Krcmar},
isbn = {978-989-207655},
}