Darshana Sedera, Wenjuan Wang. Towards a CRM and SCM Benefits Measurement Model. In Jay F. Nunamaker Jr., Wendy L. Currie, editors, Proceedings of the International Conference on Information Systems, ICIS 2009, Phoenix, Arizona, USA, December 15-18, 2009. pages 85, Association for Information Systems, 2009. [doi]
@inproceedings{SederaW09, title = {Towards a CRM and SCM Benefits Measurement Model}, author = {Darshana Sedera and Wenjuan Wang}, year = {2009}, url = {http://aisel.aisnet.org/icis2009/85}, researchr = {https://researchr.org/publication/SederaW09}, cites = {0}, citedby = {0}, pages = {85}, booktitle = {Proceedings of the International Conference on Information Systems, ICIS 2009, Phoenix, Arizona, USA, December 15-18, 2009}, editor = {Jay F. Nunamaker Jr. and Wendy L. Currie}, publisher = {Association for Information Systems}, }