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Towards a System for Managing Collaborative Customer Knowledge

Maria Semmelrock-Picej, Judith Michael. Towards a System for Managing Collaborative Customer Knowledge. In Kecheng Liu, Joaquim Filipe, editors, KMIS 2010 - Proceedings of the International Conference on Knowledge Management and Information Sharing, Valencia, Spain, October 25-28, 2010. pages 300-306, SciTePress, 2010.

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