Vindaya Senadheera, Matthew J. Warren, Shona Leitch. A Study Into How Australian Banks Use Social Media. In Peter B. Seddon, Shirley Gregor, editors, Pacific Asia Conference on Information Systems, PACIS 2011: Quality Research in Pacific Asia, Brisbane, Queensland, Australia, 7-11 July 2011. pages 172, Queensland University of Technology, 2011. [doi]
Abstract is missing.