Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Asli Sencer, Birgul Basarir Ozel. A simulation-based decision support system for workforce management in call centers. Simulation, 89(4):481-497, 2013. [doi]
Abstract is missing.