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Process Modelling and Activity Coordination in an Academic School within a Higher Education Enterprise: an ISO 9001: 2000 Certification Process

Daisy Seng, Leonid Churilov. Process Modelling and Activity Coordination in an Academic School within a Higher Education Enterprise: an ISO 9001: 2000 Certification Process. In José Cordeiro, Joaquim Filipe, editors, Computer Supported Activity Coordination, Proceedings of the 2nd International Workshop on Computer Supported Activity Coordination, CSAC 2005, In conjunction with ICEIS 2005, Miami, USA, May 2005. pages 128-140, INSTICC Press, 2005.

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