Alex Seret, Seppe K. L. M. vanden Broucke, Bart Baesens, Jan Vanthienen. An Exploratory Approach for Understanding Customer Behavior Processes Based on Clustering and Sequence Mining. In Niels Lohmann, Minseok Song, Petia Wohed, editors, Business Process Management Workshops - BPM 2013 International Workshops, Beijing, China, August 26, 2013, Revised Papers. Volume 171 of Lecture Notes in Business Information Processing, pages 237-248, Springer, 2013. [doi]
Abstract is missing.