Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Richard F. Serfozo. Little laws for utility processes and waiting times in queues. Queueing Syst., 17(1-2):137-181, 1994. [doi]
Abstract is missing.