Nudging in Judging - Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects

Janina Seutter, Jürgen Neumann, Dennis Kundisch. Nudging in Judging - Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects. In Norbert Gronau, Moreen Heine, Hanna Krasnova, K. Poustcchi, editors, Entwicklungen, Chancen und Herausforderungen der Digitalisierung: Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik, WI 2020, Potsdam, Germany, March 9-11, 2020. Zentrale Tracks. pages 1250-1254, GITO Verlag, 2020. [doi]

Abstract

Abstract is missing.