Exploring the Impact of Review and Service-related Signals on Online Physician Review Helpfulness: A Multi-Methods Approach

Adnan Muhammad Shah, Xiangbin Yan, Salim Khan, Syed Jamal Shah. Exploring the Impact of Review and Service-related Signals on Online Physician Review Helpfulness: A Multi-Methods Approach. In Doug Vogel, Kathy Ning Shen, Pan Shan Ling, Carol Hsu 0001, James Y. L. Thong, Marco de Marco, Moez Limayem, Sean Xin Xu, editors, 24th Pacific Asia Conference on Information Systems, PACIS 2020, Dubai, UAE, June 22-24, 2020. pages 120, 2020. [doi]

Abstract

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