Investigating the Impact of Big Data Analytics on Perceived Sales Performance: The Mediating Role of Customer Relationship Management Capabilities

Muhammad Shahbaz, Chang-Yuan Gao, Li-Li Zhai, Fakhar Shahzad, Adnan Abbas, Rimsha Zahid. Investigating the Impact of Big Data Analytics on Perceived Sales Performance: The Mediating Role of Customer Relationship Management Capabilities. Complexity, 2020, 2020. [doi]

Abstract

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