A Strategic Perspective Analysis for Improving Operational Inefficiency of E-commerce Based on Integrated BSC and Super-SBM Model

Hongmei Shan, Kexin Yang, Jing Shi. A Strategic Perspective Analysis for Improving Operational Inefficiency of E-commerce Based on Integrated BSC and Super-SBM Model. In Proceedings of the 2019 3rd International Conference on Management Engineering, Software Engineering and Service Sciences, ICMSS 2019, Wuhan, China, January 12-14, 2019. pages 128-134, ACM, 2019. [doi]

@inproceedings{ShanYS19,
  title = {A Strategic Perspective Analysis for Improving Operational Inefficiency of E-commerce Based on Integrated BSC and Super-SBM Model},
  author = {Hongmei Shan and Kexin Yang and Jing Shi},
  year = {2019},
  doi = {10.1145/3312662.3312699},
  url = {https://doi.org/10.1145/3312662.3312699},
  researchr = {https://researchr.org/publication/ShanYS19},
  cites = {0},
  citedby = {0},
  pages = {128-134},
  booktitle = {Proceedings of the 2019 3rd International Conference on Management Engineering, Software Engineering and Service Sciences, ICMSS 2019, Wuhan, China, January 12-14, 2019},
  publisher = {ACM},
  isbn = {978-1-4503-6189-7},
}