A Strategic Perspective Analysis for Improving Operational Inefficiency of E-commerce Based on Integrated BSC and Super-SBM Model

Hongmei Shan, Kexin Yang, Jing Shi. A Strategic Perspective Analysis for Improving Operational Inefficiency of E-commerce Based on Integrated BSC and Super-SBM Model. In Proceedings of the 2019 3rd International Conference on Management Engineering, Software Engineering and Service Sciences, ICMSS 2019, Wuhan, China, January 12-14, 2019. pages 128-134, ACM, 2019. [doi]

Abstract

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