Shari S. C. Shang, Chien Chun Chen. Strategies for Leveraging IT-enabled Service Innovation in Intensively Competitive Market. In Martin Santana, Jerry N. Luftman, Ajay S. Vinze, editors, Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, AMCIS 2010, Lima, Peru, August 12-15, 2010. pages 539, Association for Information Systems, 2010. [doi]
Abstract is missing.