Shari S. C. Shang, Ya-Ling Wu. Examining Measurements of Process Capital - A System Model Perspective. In John A. Hoxmeier, Stephen Hayne, editors, Reaching New Heights. 13th Americas Conference on Information Systems, AMCIS 2007, Keystone, Colorado, USA, August 9-12, 2007. pages 74, Association for Information Systems, 2007. [doi]
Abstract is missing.