Sources of influences on customers' trust in ride-sharing: why use experience matters?

Zhen Shao, Yue Guo, Xiaotong Li, Stuart J. Barnes. Sources of influences on customers' trust in ride-sharing: why use experience matters?. Industrial Management and Data Systems, 120(8):1459-1482, 2020. [doi]

Authors

Zhen Shao

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Yue Guo

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Xiaotong Li

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Stuart J. Barnes

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