Zhen Shao, Yue Guo, Xiaotong Li, Stuart J. Barnes. Sources of influences on customers' trust in ride-sharing: why use experience matters?. Industrial Management and Data Systems, 120(8):1459-1482, 2020. [doi]
@article{ShaoGLB20,
title = {Sources of influences on customers' trust in ride-sharing: why use experience matters?},
author = {Zhen Shao and Yue Guo and Xiaotong Li and Stuart J. Barnes},
year = {2020},
doi = {10.1108/IMDS-12-2019-0651},
url = {https://doi.org/10.1108/IMDS-12-2019-0651},
researchr = {https://researchr.org/publication/ShaoGLB20},
cites = {0},
citedby = {0},
journal = {Industrial Management and Data Systems},
volume = {120},
number = {8},
pages = {1459-1482},
}