Helen Sharp, Cleidson deSouza, Yvonne Dittrich. Using ethnographic methods in software engineering research. In Jeff Kramer, Judith Bishop, Premkumar T. Devanbu, Sebastián Uchitel, editors, Proceedings of the 32nd ACM/IEEE International Conference on Software Engineering - Volume 2, ICSE 2010, Cape Town, South Africa, 1-8 May 2010. pages 491-492, ACM, 2010. [doi]
Abstract is missing.