Ariona Shashaj, Davide Stirparo, Mohammad Kazemi. CEA-TM: A Customer Experience Analysis Framework Based on Contextual-Aware Topic Modeling Approach. In Ilias Maglogiannis, John MacIntyre, Lazaros Iliadis, editors, Artificial Intelligence Applications and Innovations - 17th IFIP WG 12.5 International Conference, AIAI 2021, Hersonissos, Crete, Greece, June 25-27, 2021, Proceedings. Volume 627 of IFIP Advances in Information and Communication Technology, pages 659-672, Springer, 2021. [doi]
Abstract is missing.