Nicole Shechtman, Leonard M. Horowitz. Media inequality in conversation: how people behave differently when interacting with computers and people. In Gilbert Cockton, Panu Korhonen, editors, Proceedings of the 2003 Conference on Human Factors in Computing Systems, CHI 2003, Ft. Lauderdale, Florida, USA, April 5-10, 2003. pages 281-288, ACM, 2003. [doi]
Abstract is missing.