Ruixiang Shen. User Experience in the Era of O2O - Service Design Revolution of the Online Education. In Aaron Marcus, editor, Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016, Held as Part of HCI International 2016, Toronto, Canada, July 17-22, 2016, Proceedings, Part II. Volume 9747 of Lecture Notes in Computer Science, pages 216-226, Springer, 2016. [doi]
Abstract is missing.