Consumer loyalty toward smartphone brands: The determining roles of deliberate inertia and cognitive lock-in

Xinping Shi, Zhibin Lin, Jonathan Liu, Yan Keung Hui. Consumer loyalty toward smartphone brands: The determining roles of deliberate inertia and cognitive lock-in. Information & Management, 55(7):866-876, 2018. [doi]

Authors

Xinping Shi

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Zhibin Lin

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Jonathan Liu

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Yan Keung Hui

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