Bih-Yaw Shih, Wan-I Lee. The Retrieval of Influencing Factors of Customer Satisfaction by Case-based Reasoning. In M. Arif Wani, Hamid R. Arabnia, Krzysztof J. Cios, Khalid Hafeez, Graham Kendall, editors, Proceedings of the 2002 International Conference on Machine Learning and Applications - ICMLA 2002, June 24-27, 2002, Las Vegas, Nevada, USA. pages 36-40, CSREA Press, 2002.
Abstract is missing.