Improving Customer's Subjective Waiting Time Introducing Digital Signage

Takeshi Shimamura, Toshiya Kaihara, Nobutada Fujii, Takeshi Takenaka. Improving Customer's Subjective Waiting Time Introducing Digital Signage. In Christos Emmanouilidis, Marco Taisch, Dimitris Kiritsis, editors, Advances in Production Management Systems. Competitive Manufacturing for Innovative Products and Services - IFIP WG 5.7 International Conference, APMS 2012, Rhodes, Greece, September 24-26, 2012, Revised Selected Papers, Part II. Volume 398 of IFIP Advances in Information and Communication Technology, pages 385-391, Springer, 2012. [doi]

Abstract

Abstract is missing.